Frequently Asked Questions

 

Feeling lost? At Gifts of Nature, we understand that feeling and are here to help! Check out some frequently given answers to frequently asked questions below and don’t hesitate to contact us with any issues at 1-800-733-7783 or admin@giftsofnaturethestore.com.

General

For over 25 years, Gifts of Nature has been a premiere sales organization dedicated to assisting clients within the independent retail gift market. With 16 sales reps, 50+ vendors, and one showroom in Las Vegas, Gifts of Nature is here to help! Visit our About Us page to learn more!
At Gifts of Nature, we’re always looking for new retailers to share our wide selection of unique and interesting products with! All you have to do to work with GON is to meet the following criteria: 1. Run a brick-and-mortar retail shop and 2. Have a valid resale ID.

If you meet both these requirements, simply register for our online store, message your sales representative, or contact us and we’ll get you started.
Currently, Gifts of Nature represents over 50 different wonderful vendors from the world of incense, apparel, home décor, new age, and much, much more. But don’t just take our word for it, check out our Vendor Page and explore our wide selection yourself!
To receive catalogs from any of our vendors, simply head to the Vendor Page, select which catalogs you’d like to receive, and enter your information at the bottom of the page! You should receive your requested catalogs in 2-5 business days.

Alternatively, registered users can access digital catalogs in the Gifts of Nature store!
Registered GON store users can view catalogs on the "Catalogs Page", which can be found on the top of the screen (see below).


Sales Reps

Good question! Here are a few reasons why to work a sales rep - direct from GON founder and president John Brown!

  1. A GON sales rep will never pressure you to buy anything.
  2. A GON sales rep will always make you aware of new products and lines.
  3. A GON sales rep will only suggest products they think your customers will respond well to.
  4. Using a sales rep doesn't cost you anything! Our reps are paid by our vendors.
  5. All our sales reps are really nice!
That’s easy! Just head to our Sales Reps page and look for your region’s rep. Also, registered GON store users can find their sales rep’s contact information by clicking on the “Your Salesperson” button on the Dashboard page.

If you do not see a sales representative assigned to your area, please contact our headquarters for assistance with anything.

Las Vegas Showroom

In addition to sales reps and website, Gifts of Nature also an amazing showroom, located in the World Market Center in Las Vegas, Nevada. Check out the Showroom page to learn more!
In our showroom, we see most of our customers during our Las Vegas Winter and Summer Shows. But in addition to that, you can see the Las Vegas showroom between shows by making an appointment with Las Vegas showroom manager Andrew Knapp (email).

GON Online Store

Registering for the Gifts of Nature store is easy! Head to the Customer Registration Page and complete the form. Your request will be received instantly by our team and should be approved within 12-24 hours.
Hey, it happens, we all forget our passwords from time to time. No problem! Simply click the “Forgot your Password?” link on the login page (here) or give us a call at 1-800-733-7783 and someone should be able to help.

While we try to keep our items as up to date as possible, there’s still the chance that items that aren't properly listed yet. If this is the case, then please contact your sales representative and they can help you find what you’re looking for!
We are in the process of making all of our wonderful vendors available on the GON Store. If you are interested in a vendor that is currently not on the site, then please contact your sales rep for more information or to place orders with these vendors.
The good news is that you're not doing anything wrong, except maybe trying to do too much. If you are having difficulty searching double-check that your search filters are correct or select "Clear All" to start your search over.
Yes! To mark or share your favorite items, simply press the heart icon next to an item (see below). This will add an item to your favorites list, which you can then email to yourself or others.
Click the "Promotions" button at the top of your screen to view exclusive and web-only deals!
Yes! We're still working on improving the GON Store mobile experience, but for now, select "Desktop Site" or "Request Desktop Site" to view the site more clearly.

Online Orders

Quick Order is for when you want to order quickly and you already have the product codes for what you want to order. Simply click on Quick Order at the top of the screen and enter the item numbers and quantities you need. Additionally, you can filter by vendors using the Manufacturers filter box toward the left.
To view your previous orders, simply select View Order History at the top of your dashboard.
Due to the way shipping costs are constantly changing, you will be invoiced for shipping later by each individual vendor you order from. If you have any questions about shipping, please contact your sales rep or call 1-800-733-7783 for assistance.
Currently, there are two ways to update your billing/shipping information. Method 1: At the top of your Dashboard there are two boxes labeled "Bill to Location" and "Ship to Location". Select the pencil icon to add or update your billing and shipping information.   Method 2: Once you are ready to checkout, you will see two boxes labeled "Bill To" and "Ship To". Select the pencil icon to add or update your information.
Hey, we get it. Our amazing selection can be overwhelming. If you're not sure what to order, feel free to contact your sales rep or check out our blog for inspiration!
Yes! Gifts of Nature sales rep get the proper credit for online orders. Additionally, your sales rep will review all orders before submitting them and will help you with anything that may arise in the order process.